Privacy Policy
Effective Date: August 25, 2023
Last Updated: March 20, 2026
- Introduction
Welcome to PurpleDOT Enterprises Ltd (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared when you use our services or visit our website.
By using our services, you consent to the practices outlined in this Privacy Policy.
- Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Contact Information: Name, TRN, address, email address, phone number, and account details
- Payment Information: Billing details and payment-related information
- Identification Information: Government-issued identification where required for customs or compliance purposes
2.2 Usage Information
- Log Data: IP address, browser type, pages visited, time and date of access
- Tracking Technologies: Cookies, web beacons, and similar technologies used to enhance user experience
- How We Use Your Information
We use your personal information for the following purposes:
- Providing and managing our shipping and logistics services
- Processing payments and invoices
- Communicating shipment updates and service-related notifications
- Improving and optimizing our services
- Complying with legal, regulatory, and customs requirements
Marketing and General Communications
We may also use your contact information to send:
- Service updates
- Operational notices
- Company announcements
- Promotional messages
By using our services, you acknowledge and agree that PurpleDOT may contact you for the above purposes.
If you do not wish to receive marketing or promotional communications, you may opt out at any time by submitting a written request to:
- Third-Party Data Processing
PurpleDOT utilizes third-party service providers and systems to support its operations, including but not limited to:
- Warehouse management systems
- Customer relationship management (CRM) platforms
- Payment processors
- Logistics and shipping partners
By using our services, you acknowledge and agree that:
- Your personal data may be stored, processed, and transmitted through third-party systems
- These providers may operate in jurisdictions outside of your country
- PurpleDOT does not exercise direct control over the infrastructure or security practices of such third-party systems
PurpleDOT takes reasonable steps to engage reputable providers with appropriate safeguards. However, to the extent permitted by applicable law, PurpleDOT shall not be held liable for data incidents that are solely attributable to failures within third-party systems outside of our direct control.
- Use of Automation & Artificial Intelligence
PurpleDOT may utilize automated systems and artificial intelligence (AI) to support operations, including:
- Sorting and processing packages within warehouse environments
- Generating shipment updates and customer notifications
- Enhancing operational efficiency and service delivery
These processes may involve limited automated handling of personal data.
By using our services, you acknowledge and consent to such processing, provided it does not result in decisions that significantly affect you without appropriate human oversight.
- How We Share Your Information
We may share your personal information in the following circumstances:
- With third-party service providers and logistics partners to facilitate service delivery
- To comply with legal obligations, regulatory requirements, or lawful requests
- In connection with a merger, acquisition, or sale of assets
We do not sell your personal information.
- Data Security
PurpleDOT Enterprises Ltd implements appropriate technical and organizational security measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures include, but are not limited to:
- Secure systems and access controls
- Restricted access to personal data on a need-to-know basis
- Use of reputable third-party service providers with established security standards
Where personal data is processed by third-party service providers (including warehouse systems, CRM platforms, and payment processors), PurpleDOT takes reasonable steps to ensure such providers implement appropriate safeguards.
However, by using our services, you acknowledge and agree that:
- Certain data processing activities are performed by independent third-party providers
- PurpleDOT does not have direct control over the security infrastructure of such providers
- No method of electronic transmission or storage is entirely secure
Accordingly, to the extent permitted by applicable law, PurpleDOT’s responsibility is limited to exercising reasonable due diligence in the selection and oversight of such providers. PurpleDOT shall not be held liable for security incidents or data breaches that are solely attributable to failures within third-party systems outside of our direct control.
Nothing in this section limits any rights you may have under applicable data protection laws.
- Data Breach Notification
In the event of a data breach affecting your personal information, PurpleDOT will take reasonable steps to investigate and respond appropriately.
Where such data is held or processed by third-party service providers, PurpleDOT will rely on notification from those providers. Upon becoming aware of a confirmed data breach affecting customer data, PurpleDOT will promptly notify affected customers, where required and feasible, in accordance with applicable laws and operational capabilities.
- Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt out of marketing communications
- Request account deletion (subject to legal and operational requirements)
Requests can be submitted via:
- Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised date.
Continued use of our services constitutes acceptance of any updates.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
PurpleDOT Enterprises Ltd
📧 Info@purpledotlogistics.com